Provided strategic project and program delivery leadership for large-scale e-commerce and digital portal initiatives within the retail, consumer services, and enterprise sectors.
Helped shape digital commerce infrastructure and customer-facing experiences, translating business objectives and technical requirements into practical delivery roadmaps while coordinating multidisciplinary teams, external technology partners, and senior stakeholders. Applied 25+ years of software delivery experience to navigate complex technology environments, competing priorities, and high-visibility digital initiatives.
Managed delivery across planning, requirements, scope, timelines, dependencies, stakeholder communications, vendor relationships, and risk and issue resolution. Supported teams through high-volume digital campaigns and critical releases, providing structure, coaching, and clear decision-making when delivery pressures increased. Built strong relationships between clients, vendors, business teams, and technical resources, helping create the alignment, transparency, and delivery discipline required to successfully evolve enterprise e-commerce platforms and online customer portals.