Led complex wireless technology programs supporting the launch of mission-critical prepaid and postpaid billing, customer management, and operational inventory platforms for a Tier-1 telecommunications provider.
Coordinated multi-million-dollar initiatives involving global enterprise technology partners across telecommunications, enterprise software, hardware, and network infrastructure, translating complex business and technical requirements into integrated delivery plans and actionable milestones.
Provided end-to-end program and project delivery leadership, coordinating cross-functional engineering, implementation, vendor, and business teams across highly interdependent technology workstreams.
Managed scope, schedules, dependencies, risks, issues, resource coordination, vendor relationships, and executive stakeholder communications while maintaining focus on launch readiness and operational continuity. Established delivery governance and accountability across multiple organizations, helping align technology partners and internal teams around the critical path for large-scale wireless service launches.